Shifts (new version)
- How do I assign employees to a timetable?
- How do I assign shifts in a timetable?
- What tools can I find in the shifts timetable for managing shifts?
- How do I add shift patterns?
- How do I apply shift patterns?
- What are activities and how can I add them to shifts?
- How can I publish a timetable with all the data added?
- What does the 'loading' status mean?
- Can I view timetables organized by shifts?
- Can I view timetables organized by positions?
- What are shift templates and how can I create them?
- What is the "Shifts" section in the mobile app?
- Can I publish a schedule for a specific time period?
- What is the cost table?
- Can I add more than one shift in the same cell of a timetable?
- Can my employees see the Shifts tool in their Sesame app?
- Can my employees see their coworkers’ shifts in the Sesame app?
- Can AI help me plan my shifts?
- What is the AI shift planner?
- What is the Shift import agent?
- What are coverage shifts (auto-assign shifts)?
- Can I add days off and time off directly from the timetable?
- How does the Shifts AI assign coverage shifts?
- Can I view and download the timetable showing only employees without assigned shifts?
- Can I hide employees for a specific time period?
- Can I copy my shift timetable?
- How can I view the overtime balance in the timetable?
- How can I assign shifts, time off, or days off to multiple cells at the same time?
- How to create and configure on-call shifts
- How do on-call shifts affect time calculations?
- How do I create and manage timetables?
How does the Shifts AI assign coverage shifts?
If you want, Shifts AI can take care of covering the staffing needs you defined when you set a coverage.
There are several scenarios:
1) Create the coverage first (outside the AI chat)
Start by creating the coverage using the usual process, in the Shifts view, not in the AI shift planner chat.
2) Ask the AI to fill a specific coverage
Tell the AI chat which coverage you want to fill. The AI will analyze the information, identify the shift and the roles required in that coverage, find which employees are available on that day and time range, and suggest a list of employees to cover it.
If the AI can’t find a valid option, it will let you know.
3) Coverage without specified roles
If you set a coverage with a required number of employees but no roles, the AI runs the same analysis, but will likely propose the first available employees it finds, since no specific roles are required.
4) Ask the AI to fill all coverages for the week
You can also instruct the AI to fill all weekly coverages. It will follow the same process and, based on each coverage’s criteria, provide a proposal to cover the entire week.