Shifts (new version)
- How do I assign employees to a timetable?
- How do I assign shifts in a timetable?
- What tools can I find in the shifts timetable for managing shifts?
- How do I add shift patterns?
- How do I apply shift patterns?
- What are activities and how can I add them to shifts?
- How can I publish a timetable with all the data added?
- What does the 'loading' status mean?
- Can I view timetables organized by shifts?
- Can I view timetables organized by positions?
- What are shift templates and how can I create them?
- What is the "Shifts" section in the mobile app?
- Can I publish a schedule for a specific time period?
- What is the cost table?
- Can I add more than one shift in the same cell of a timetable?
- Can my employees see the Shifts tool in their Sesame app?
- Can my employees see their coworkers’ shifts in the Sesame app?
- Can AI help me plan my shifts?
- What is the AI shift planner?
- What is the Shift import agent?
- What are coverage shifts (auto-assign shifts)?
- Can I add days off and time off directly from the timetable?
- How does the Shifts AI assign coverage shifts?
- Can I view and download the timetable showing only employees without assigned shifts?
- Can I hide employees for a specific time period?
- Can I copy my shift timetable?
- How can I view the overtime balance in the timetable?
- How can I assign shifts, time off, or days off to multiple cells at the same time?
- How to create and configure on-call shifts
- How do on-call shifts affect time calculations?
- How do I create and manage timetables?
How to create and configure on-call shifts
An on-call shift is a special type of shift, as it allows you to manage specific coverage and availability needs.
In Sesame, you can create on-call shifts from:
- Shifts >> Timetable >> Add >> Custom shift.
- Shifts >> Timetable >> Add >> Shift template.
- Configuration >> Timetable >> Shifts >> Add shift.
Follow this step-by-step guide to configure your on-call shifts:
- Start creating the type of shift you prefer by following one of the paths above.
- Check the box “Set as on-call shift”.
- Configure the shift details, such as day and working hours, breaks, and activities. You can also decide whether the on-call shift is on-site or on-call (standby).
- Define how the on-call shift will affect working time by enabling or disabling the "Count as planned time" toggle.
Not sure which option to choose? In this Help Center entry, we explain how on-call shifts affect time calculations so you can better understand each option.
That’s it! Don’t forget to click Save.
Once created, on-call shifts are displayed differently in the timetable so you can easily identify them. Look for the card with a dotted border instead of a solid one, and a clock icon next to the shift name.
