Problem solving
- I want to assign holidays, but the system does not allow me to
- The employee does not receive the invitation/access email
- Automatic clock out is not working, how can I fix it?
- Why can’t my employees or I clock in/out?
- An employee cannot clock in/out for a break
- A user has clocked in/out but it is not classified as remote work
- I can't add a second schedule for an employee in the same month
An employee cannot clock in/out for a break
If an employee is unable to clock in/out for a break, please check the following:
- Verify if the employee has an assigned schedule or shift.
- Make sure that the assigned schedule or shift includes a properly configured break.
If the issue persists after these checks, please contact our support team for further assistance.