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Surveys

  • Why am I not able to see the timeline of my Climate or eNPS surveys?
  • How can I create a survey from scratch?
  • Can I edit the predefined question of the Climate Surveys?
  • Can I edit the predefined question in eNPS surveys?
  • What are surveys?
  • What types of responses can a survey have?
  • What is the scoring system and how does it work?
  • How do I assign employees to a survey I just created?
  • What settings are available in Surveys?
  • How can I create a survey from a template?
  • What is a Work Climate Survey, and how can I create one?
  • What is an eNPS survey, and how can I create one?
  • How do I download survey results?
  • How can I compare performance across departments, workplaces, and groups?
  • How do I view the group comparison in the spider chart?
  • How do I hide questions when sharing results with the employee?
  • What happens to disabled employees?
  • Who can view the results of a survey?

What is the scoring system and how does it work?

In evaluations, you can enable the scoring system to obtain an overall result that you can use to set strategic and growth objectives.

It's very straightforward to use: in the questionnaire configuration, enable the "Add scoring" toggle. As you add answer options, you'll be able to assign a score with a value between -100 and 100.

When the toggle is enabled, the system automatically applies a series of changes to the questionnaire:

  • Questions that can be scored (single choice, multiple choice, range, star rating, and satisfaction) become mandatory.
  • The mandatory toggle for those questions is locked: it cannot be unchecked while scoring is active.
  • Any new scorable question you add to the questionnaire is created as mandatory by default, with the toggle locked.
  • Free-text and organisational chart questions are not affected: you can continue managing their mandatory status freely.

Once the evaluation is complete, you'll be able to see the score achieved by your employees and compare it against the maximum possible score.

 

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