I'm new in Sesame
- Can I use Sesame on multiple computers?
- I want to unsubscribe, what should I do?
- I have several companies, can I manage them all in Sesame?
- How can I modify my subscription?
- Can I use the same email multiple times?
- How long does it take to set up my account?
- My trial has ended. If I switch to a paid account, will my data be lost?
- What is the Dashboard?
- How can I create a Sesame account?
- I already have an account. What should I do first?
- Do I need to provide a credit card for registration?
- Which plan should I choose?
- I registered for a free trial, what happens when it is over?
- How long will it take to activate my account?
- How does Sesame protect my data?
- Where can I see the latest news?
- How do I install the marketplace tools?
- How to activate Add-Ons?
- Can I use Sesame on multiple computers?
- Contact Sesame's Support Team
- How do I pay for Sesame's subscription?
- Which app should employees install?
- How do I find the token to access the API?
- Who is my account manager?
- Why the new menu? What's new?
- Can I change my password?
- How long does Sesame keep my company's data?
Contact Sesame's Support Team
We understand the importance of having efficient technical support when facing issues with your Sesame account.
That’s why we offer several contact options to help you resolve any issues:
1. Support through your Sesame account
The primary way to get help is by opening a support ticket directly from your account. To do this:
- Log in to your Sesame Account
- Go to the "Help" section and select "Contact Support."
2. Special form for access issues
Please use our special contact form if you cannot access your account due to technical issues or a system outage. This form will only be used when you cannot open a ticket using the usual channels.
Remember: If you can access your account, we recommend using the official support channel within the platform.
We’re here to help!
Contact our support team
Are you having trouble accessing your Sesame account?
To contact our support team you will need to create a new ticket or open a chat.