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Shifts (new version)

  • How do I assign employees to a timetable?
  • How do I assign shifts in a timetable?
  • What tools can I find in the shifts timetable for managing shifts?
  • How do I add shift patterns?
  • How do I apply shift patterns?
  • What are activities and how can I add them to shifts?
  • How can I publish a timetable with all the data added?
  • What does the 'loading' status mean?
  • Can I view timetables organized by shifts?
  • Can I view timetables organized by positions?
  • What are shift templates and how can I create them?
  • What is the "Shifts" section in the mobile app?
  • Can I publish a schedule for a specific time period?
  • What is the cost table?
  • Can I add more than one shift in the same cell of a timetable?
  • Can my employees see the Shifts tool in their Sesame app?
  • Can my employees see their coworkers’ shifts in the Sesame app?
  • Can AI help me plan my shifts?
  • What is the AI shift planner?
  • What is the Shift import agent?
  • What are coverage shifts (auto-assign shifts)?
  • Can I add days off and time off directly from the timetable?
  • How does the Shifts AI assign coverage shifts?
  • Can I view and download the timetable showing only employees without assigned shifts?
  • Can I hide employees for a specific time period?
  • Can I copy my shift timetable?
  • How can I view the overtime balance in the timetable?
  • How can I assign shifts, time off, or days off to multiple cells at the same time?
  • How to create and configure on-call shifts
  • How do on-call shifts affect time calculations?
  • ​​How do I create and manage timetables?

What is the "Shifts" section in the mobile app?

If your company has the new Shifts module enabled, employees can now manage their schedules directly from the new "Shifts" section available in the mobile app menu.

This section provides quick and intuitive access to all shift-related information. By tapping on it, employees will be able to:

  • View their shift calendar and check their weekly schedule at a glance.
  • Review upcoming shifts to better plan ahead.

How to access it:

  1. Open the Sesame mobile app.
  2. Go to the Apps section in the bottom menu.
  3. Switch to Employee view (if you're not already there).
  4. Tap on Shifts to open your calendar.

 

If your company has enabled shift swapping, employees will also see the swap icon 🔁 on their future shifts. By tapping it, they’ll be able to request a swap with a teammate. Once the request is submitted, the manager must approve it for the change to take effect.

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