Suprema
- How do I add new employees once Sesame is linked with Suprema?
- How do I link my employees to Suprema devices?
- What should I keep in mind if I don’t have a Suprema provider?
- Can user codes be modified once integrated with Suprema?
- If I disable a user in Sesame, will they disappear from the Suprema list?
- Can Suprema clock ins/outs be imported into Sesame?
- How do I delete a fingerprint/card/facial method?
- How do I set up clock in/out types on biometric devices?
- How do I edit in Sesame a clock in/out generated from a biometric device?
- How do I set up breaks on biometric devices?
- How do I resume the workday after a break using a Suprema device?
- If the company has a break with a time limit and the employee wants to return to work before it ends, what should they do?
- If the company has a break with a time limit and, once it ends, the employee does not clock back in, what happens and how should they clock in afterward?
- Can the device configuration and event configuration be used at the same time?
- Can both Sesame employees and external users access the same biometric device?
Can both Sesame employees and external users access the same biometric device?
Yes. A single biometric device can allow access for both employees registered in Sesame and external personnel.
This works as follows:
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Employees registered in Sesame:
When you create an employee in Sesame, their information is automatically synchronized with Biostar. This creates a user in both platforms and allows them to clock in/out using the biometric device.
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External users (not registered in Sesame):
If a user is created directly in Biostar or from the biometric device itself, that user will not be synchronized with Sesame. However, they will still be able to use the biometric device to access or clock in/out.
Important:
These external clock ins/outs will not appear in Sesame and will not be linked to its time-tracking system. This option is recommended only for external staff or visitors.